Nonprofit FAQ


Donor FAQ

Network Leader FAQ


Nonprofit FAQ


Q. What is #ILGive?

#ILGive is Illinois' official Giving Tuesday campaign. We're connecting Illinois residents with causes they care about.

#ILGive (pronounced 'I’ll Give') is an initiative of Forefront, Illinois’ statewide membership association for nonprofits, grantmakers, public agencies, advisors, and sector allies. Forefront works to build a vibrant social impact sector for all Illinois. Through #ILGive, Forefront mobilizes Illinois nonprofits and foundations to increase individual giving across the state. Last year, #ILGive for Giving Tuesday raised $11.3 million for Illinois social good organizations, and our most recent campaign, #ILGiveCommunity, raised $127,795.33 across the state.

#ILGive is a 24-hour digital fundraising event that connects individuals with the causes that matter to them, and empowers donors to give to the local nonprofits that tackle our communities' most critical issues. #ILGive raises money for our communities, brings new donors, and increases awareness about local nonprofits while leveraging the national marketing of #GivingTuesday.


Q. When is #ILGive?

#ILGive will begin at midnight on November 28th, 2017, and ends 24 hours later at 11:59pm. Donations will be opening on November 14 for those who are not able to donate on Nov 28, but we strongly recommend that you encourage your supporters to donate on November 28th to not only create a sense of urgency for donors but to also be a part of the national movement.


Q. Is my organization eligible to participate?

Organizations that are verified 501(c)(3) charitable nonprofits that are headquartered or provide services in Illinois are eligible to participate in #ILGive. Additionally, organizations must be registered as charitable organizations with the Illinois Attorney General's office. All participating nonprofits will be required to attest that they are in compliance to state mandated fundraising laws prior to being able to collect donations. To check your registration status with the Illinois Attorney General's office, please visit Illinois Attorney General's website. For more information about how to confirm your organization is in compliance within GiveGab, please see the following support article: Important Update Regarding Fundraising Requirements.

Q. Why should my organization participate?

#ILGive is a great way to tell your organization's story to a new, broader audience and boost your fundraising efforts! #ILGive helps nonprofits reach new donors and provides the type of brand visibility that only a state-wide effort can generate. To help organizations make the most of their efforts, the #ILGive platform allows organization's to custom-brand their profiles with pictures, video, and specialized donation fields. We also recommend ensuring that your profile is on the site well ahead of November 28th!


Q. How can my nonprofit participate?

Search for your organization by name or EIN here. If you do not see your organization listed, you can register and create your organization’s profile. You can check out the support articles to walk you through the process, or you can email info@ilgive.com for more information.


Q. How much does it cost?

In order to ensure sustainability of #ILGive for 2017 and beyond, Forefront has implemented an administration fee. This fee is collected on a per-donation basis. In 2017, the fees will include 1.5% admin fee to Forefront, a 2% platform management fee to GiveGab (capped at $20 per transaction), and 2.2% (3.5% for American Express) plus $.30 per credit card transaction.

#ILGive allows for year-round giving, peer to peer fundraising, robust training schedule, matching gifts, prizes, and much more. The participation fee enables Forefronts to aggressively market #ILGive to new donors, offer all of the benefits that our nonprofits wanted, and offer more training for our nonprofit, foundations and other partners. Our trainings prepare your nonprofit, not only for #GivingTuesday, but year-round; learn how to steward donors, use storytelling to illustrate your impact, and learn how to get your board engaged with fundraising throughout the year. A service fee also allows us to build a robust and diverse marketing strategy, getting you access to new donors and new eyes on your mission. Note: In previous #ILGive campaigns, 70% of donors chose to cover the GiveGab and credit card fees, allowing nonprofits to receive 100% of all donations.

Annual Comparison of Fees:

ILGive 2016 ILGive 2017
GiveGab Fee on Giving Tuesday 0% 2%*
Forefront Admin Fee 0% 1.5%
Credit Card Fees 2.2% - 3.2% + $.30 2.2% - 3.2% + $.30
TOTAL: 2.2% - 3.2% + $.30 5.7% - 6.7% + $.30


ILGive Compared to Other Platforms:

#ILGive 2017 5.7% - 6.7% + $.30
CivicCore 6% total including credit cards and admin fees
Razoo 6% total including credit cards and admin fees
Acheive 6.1% total including credit cards and admin fees

Q. What is GiveGab?

GiveGab is the platform that hosts #ILGive. GiveGab is an online giving platform that helps nonprofits raise money, engage donors, and manage volunteers quickly and efficiently. GiveGab offers a full portfolio of simple and easy-to-use products that allow organizations to function in a more streamlined manner.


Q. What is the deadline to register for #ILGive?

The deadline to register and have guaranteed inclusion in #ILGive is Tuesday, October 24th, 2017. But why wait when you can register today? It's never too early to start thinking about your year-end fundraising and the tools provided on the platform, from volunteer engagement to profile customization, are available now. Once you're registered, your #ILGive profile will continue to be available 365 days a year.


Q. Why do you require date of birth and the last four digits of the nonprofit administrator's Social Security number for a nonprofit's donation payouts?

As an online platform that collects, processes, and distributes money in the form of donations from supporters to organizations, GiveGab must abide by the rules, regulations, and compliance laws of the United States. In particular, they are required to verify that the individual registering an organization to collect donations is authorized to do so and is who they say they are. Additionally, GiveGab needs to verify that the organization is a legitimately registered corporation.

Collecting this information helps us streamline donation processing and payouts with our underlying payment processor (Stripe) and the financial institutions that Stripe works with.
More importantly, we have a duty to our users. When donors =choose to support a cause with a monetary gift, it is essential that they trust that their donation is going where they expect it to go! You can read a full explanation here, including how this information is stored.


Q. Can more than one person claim admin access on our organization’s page?

Yes, pending approval from existing administrators. All administrators will need to create profiles on GiveGab. Every person who has administrative access will receive emails about updates to their page.


Q. How much of the donation will go to our organization?

GiveGab retains a 2% campaign management fee from all donations (on November 28th this fee is capped at $20). Forefront retains 1.5%. Credit card processing fees are an additional 2.2% + 30¢ for all major credit cards (3.5% + 30¢ for American Express) on a per transaction basis. Donors are given the option to cover the fees and if they do,100% of their charitable gift will go to your organization. We're happy to report that donors choose to cover these fees on average 70% of the time!

100% of all donations are tax- deductible for the donor. All donations will be officially receipted for tax purposes by GiveGab.


Q. When will we receive the donated funds?

Organizations will receive all donations (less any uncovered processing fees), within 3 business days via direct deposit as long as bank routing and account information has been verified. GiveGab uses a PCI Level I compliant payment service, Stripe, to ensure that all financial data is secure.


Q. Will our nonprofit receive donor contact information? How?

All organizations that participate in #ILGive will be able to access and download a .CSV of their donations via their administrative dashboard on GiveGab. The report is updated in real-time and will include the donation payout date for bank account reconciliation, donation information (including a breakdown of the fees), and the donor's name and contact information. Click here to download a sample donation report.


Q. How can our organization be most successful with the #ILGive Day event?

We are here to do whatever we can to make your #ILGive campaign successful! There's a great Nonprofit Toolkit full of resources and how-to guides, and throughout the year we offer free webinars on digital fundraising, #ILGive campaign strategies, tutorials on the #ILGive/GiveGab platform, and more. We recommend following #ILGive on Facebook and Twitter for updates on available webinars, useful tips and tricks, and to connect with other participants!